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Terms & Conditions

WHO WE ARE?
In compliance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data, we inform you that Turilima – Empreendimentos Turísticos do Vale do Lima, is a Public Limited Company, headquartered at Av. Captain Gaspar de Castro, 4900-462 Viana do Castelo, Portugal, registered at the Commercial Registry Office, under the single registration number and legal person 503091200, hereinafter referred to as Grupo Axis Hotéis.

WHO IS RESPONSIBLE FOR DATA PROCESSING?
The entity responsible for the processing of personal data is the Axis Hotels Group.

WHY A PRIVACY POLICY?
Because the Axis Hotéis Group is committed to protecting the privacy of its Users, and in this context, it has prepared this Privacy Policy in order to demonstrate its commitment and respect for the rules of privacy and protection of personal data. If you do not agree with our Privacy Policy, you should not proceed with completing the form.

WHAT IS COVERED BY THIS PRIVACY POLICY?
This Privacy Policy applies exclusively to the collection and processing of personal data carried out by the Axis Hotels Group within the scope of its activity.

WHAT KIND OF PERSONAL DATA IS COLLECTED?
The Axis Hotéis Group collects personal data that are always provided by the User when filling in the respective forms. The data collected are adequate, relevant and not excessive in relation to the scope, purposes and specific, explicit and legitimate services of the Axis Hotels Group. In this case, the data collected are those on this website: NAME, SURNAME, EMAIL, ADDRESS, LOCALITY and Gender.

HOW DO WE COLLECT THIS DATA?
The User, when providing his data, gives his express consent for the Axis Hotels Group to collect and process his personal data, including recording and storing it on its servers, within the scope of its activity and for the purposes described in this Privacy Policy. Privacy.

WHAT IS THE DATA USED FOR?
The data provided by the User will be used by the Axis Hotels Group for the purpose of commercial exploitation of the database by sending commercial communications.

For this, it is necessary to submit the data of the interested parties to standardization, duplication, filtering and verification operations. The advertising will be sent by the Axis Hotels Group.

HOW LONG WILL WE KEEP THIS DATA?
The data will be kept until the user intends to delete them.

HOW TO EXERCISE THE RIGHT OF ACCESS, RECTIFICATION AND CANCELLATION OF DATA?
The User may exercise their rights of access, rectification and cancellation of their personal data. The exercise of this right can be done via email to the following address: geral@axishotels.com.

HOW TO OPPOSE RECEIVING CONTACTS FOR MARKETING PURPOSES?
If you do not wish to receive these communications, you can object, at any time, to the use of your data for marketing purposes, by sending an email to geral@axishoteles.com.

HOW IS THE SECURITY OF YOUR PERSONAL DATA ENSURED?
The personal data provided by Users will be incorporated into an automated file under the terms and conditions established in the aforementioned Law 2016/679, of 27 April.

The Axis Hotéis Group respects the best practices in the field of security and protection of personal data, having for this purpose a system that guarantees the security, confidentiality of your personal data as well as the privacy of electronic communications.

The Axis Hotéis Group's data collection and storage security policy provides, in addition to other aspects, for a high investment in technological infrastructures that prevent access to personal data by unauthorized persons. All the security measures that the Axis Hotéis Group considers to be essential for the protection of your personal data are taken.

However, Grupo Axis Hotéis warns Users of the need to adopt additional security measures, namely ensuring that they use an updated browser in terms of properly configured security patches, with an active firewall, antivirus and anti-spyware authenticity of the sites they visit on the internet, and should avoid sites whose reputation they do not trust.

SPAMMING PROTECTION
Spamming is the undifferentiated sending of emails to strangers. The Axis Hotéis Group guarantees that it will not use the data collected on this page for any purpose other than those previously described in these Terms.

HOW DO WE USE COOKIES?
A cookie is a file that is installed on your computer when you access certain pages on the Internet. The Cookies we use are the following:

1. Own cookies: are those that are sent to the user's terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.

2. Third-party cookies: Those that are sent to the user's terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies.

3. Session cookies: These are a type of cookies designed to collect and store data while the user accesses a web page.

4. Persistent cookies: These are a type of cookies in which the data remains stored in the terminal and can be accessed and processed for a period defined by the person responsible for the cookie, which can vary from a few minutes to several years.

5. Technical cookies: These are those that allow the user to browse through the website, platform or application and to use the different options or services that exist there, such as controlling traffic and data communication, identifying the session, accessing restricted areas, remember the elements that make up an order, carry out the purchase process of an order, carry out the request for registration or participation in an event, use security features while browsing, store content for the dissemination of videos or sounds or share content through of social networks.

6. Personalization cookies: These allow the user to access the service with some predefined general characteristics based on a series of criteria in the user's terminal, such as the language, type of browser through which the service is accessed, the configuration region from where you access the service, etc.

7. Analysis cookies: These allow those responsible to monitor and analyze the behavior of users of the websites to which they are linked. The information collected through such cookies is used to measure the activity of websites, applications or platforms and to create browsing profiles of users of these websites, applications and platforms, in order to make improvements based on the analysis of the usage data. by users of the service.

8. Advertising cookies: These allow the management, in the most effective way possible, of the advertising spaces that the publisher has included in a website, application or platform from which it provides the requested service based on criteria such as edited content or frequency. where the ads are displayed.

9. Behavioral advertising cookies: These are those that store information about the user's behavior obtained through the continuous observation of their browsing habits, allowing a specific profile to be developed to display ads based on it.

Privacy Policy:

Axis Hotéis & Golfe is committed to ensuring a quality service to all customers and site visitors, as well as aspects related to their privacy.

Personal information
Personal information is requested in order to access Axis Hotels & Golf, as well as when making a reservation. It should be noted that all your personal information will only be used to make the respective reservation. Your contact details are also used in our database to send information regarding promotions in force in our Newsletter. Your data will not be transmitted to third parties, but only for the exclusive internal use of Axis Hotels & Golf. If you are already a registered customer on our site, you can change your personal data whenever you want, simply by entering your Username and Password.

Email
If you subscribe to the Newsletter on our website, you will receive information about our promotions and highlights by email. If you do not wish to receive any more Newsletters, you can remove your address from our mailing list by clicking on the link at the bottom of each Newsletter. If you are a registered customer, you can modify your personal data at any time, simply by entering your User Id and Password.

Safety
To ensure the security of your data and maximum confidentiality, we treat the information you provide us with absolute confidentiality, in accordance with our internal security and confidentiality policies and procedures.

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